1. Scope
This Privacy Policy explains how Signal Market Pro ("Signal Market Pro", "we", "us" or "our") collects, uses, stores and shares personal information when you visit our website, submit a landing-page application, create or use an account, subscribe to Pro access, communicate with us, or otherwise use our services.
2. Information We Collect
Depending on how you use the service, we may collect:
- Identity and contact information, including your name, email address and mobile number.
- Language preference and communication preferences.
- Account and verification information, including verification status, login/security events and account status.
- Subscription and payment-related records, such as selected plan, payment request status, payment reference and subscription dates. We should not require or store your payment-card PIN, banking password, crypto private key or seed phrase.
- Service-use information, including signal views, feature usage, timestamps, browser/device information, IP address, diagnostic logs and security events.
- Marketing attribution information, including campaign, source, medium, referrer and similar UTM information.
- Communications you send to us, including support requests and feedback.
3. How We Use Information
We may use personal information to:
- provide and administer the website, free access and Pro services;
- process registration, verification, login and account-security functions;
- respond to enquiries and provide customer support;
- manage subscriptions, payment requests and access periods;
- personalize language and service presentation;
- protect the website against abuse, fraud, duplicate submissions and security threats;
- measure website performance and campaign effectiveness;
- comply with legal, regulatory, tax, accounting or dispute-resolution obligations; and
- send optional marketing communications where you have consented or where otherwise lawfully permitted.
4. Legal Bases and Consent
Where applicable privacy law requires a legal basis, we process information as necessary to perform our contract with you, to take steps at your request before entering a contract, to comply with legal obligations, based on legitimate interests such as security and service improvement, or on your consent.
Marketing consent is optional and is not required to use the core service. You may withdraw marketing consent at any time.
6. International Processing
Our users and technology providers may be located in different countries. As a result, information may be processed outside your country of residence. Where required, we will use appropriate safeguards for international transfers and respect mandatory local privacy rights.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including account administration, security, legal compliance, accounting, dispute management and legitimate business records. Retention periods may differ by category of information and applicable law.
When information is no longer required, we may delete, anonymize or securely archive it as appropriate.
8. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about how your data is used. Certain rights may be limited where we must keep information for legal, security, fraud-prevention or contractual reasons.
To exercise a privacy right, email info@signalmarketpro.com. We may need to verify your identity before completing a request.
9. Security
We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, network or electronic storage method is completely secure. You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been compromised.
10. Age Requirement
The service is intended for adults. You should not register or use Signal Market Pro if you are under 18, or if a higher minimum age applies in your jurisdiction to access financial-market-related content.
12. Changes to this Policy
We may update this Privacy Policy when our services, technology or legal obligations change. We will publish the revised version on this page and update the "Last updated" date. Material changes may also be communicated through the website or by other appropriate means.
13. Contact
Privacy questions, complaints or requests may be sent to info@signalmarketpro.com.