PAYMENTS & PRO ACCESS

Subscription, Cancellation & Refund Policy

Terms for Pro plan activation, expiry, payment verification, cancellation and refund requests.

Last updated: 14 September 2026

1. Pro Plans

Available Pro durations and prices are displayed on the pricing/payment pages at the time of purchase. A Pro period normally begins when payment is verified and access is activated, unless a different start date is expressly agreed.

2. Payment Verification

Some payment methods may require manual verification. A payment request is not the same as an activated subscription. Pro features become available after the payment is accepted and the subscription is activated in the system.

Do not send banking passwords, card PINs, one-time bank passwords, crypto private keys or wallet seed phrases to Signal Market Pro.

3. Expiry and Renewal

Unless the checkout clearly states that automatic renewal applies, a fixed-duration plan expires at the end of its activated period. You may be shown renewal reminders before or after expiry. Renewal pricing is the pricing displayed or agreed at the time of renewal.

4. Cancellation

You may choose not to renew a fixed-duration plan. If a recurring billing method is introduced in the future, cancellation instructions and billing frequency must be disclosed before purchase and applicable cancellation rights must be respected.

5. Refund Requests

Because Pro access is a digital service that can be made available immediately after activation, refund eligibility may depend on whether access has started, the payment method, technical circumstances and mandatory consumer law.

  • If you were charged twice for the same purchase, contact us for review.
  • If payment was accepted but Pro access was not provided because of a verified technical or administrative error, contact us for correction or an appropriate remedy.
  • If you simply change your mind after digital access has already been activated, a refund may be limited or unavailable to the extent permitted by applicable law.
  • Nothing in this policy removes statutory refund, chargeback or consumer rights that cannot lawfully be excluded.

For a refund review, contact info@signalmarketpro.com and include the account email, payment reference and date. Do not send sensitive authentication credentials.

6. Payment Disputes and Chargebacks

If you believe a charge is incorrect, contact us first so we can investigate. We may suspend paid access while a chargeback or payment reversal is unresolved. This does not limit rights available to you under applicable law or your payment provider's rules.

7. Price and Feature Changes

We may change future plan prices or features. A change to future pricing does not retroactively alter an already-paid fixed subscription period unless required by law or agreed with you.

8. No Refund Based on Trading Outcome

Trading results are not guaranteed. A losing trade, missed signal, market movement or difference in broker execution does not by itself establish that the digital service was not supplied.

Any refund rights you have under applicable law remain unaffected.

9. Contact

Subscription or payment questions may be sent to info@signalmarketpro.com.